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Industry leading companies today are those that can both measure and act upon their KPIs while staying attuned to the actions and needs of their customers. Monitoring the successful or optimal business paths through your site and ensuring that visitors are able to complete orders or transactions is paramount to reaching a site's potential. Further, understanding where and ultimately determining why visitors are leaving is critical in maintaining a competitive advantage and optimizing conversion rate.
Site Monitor exposes a wealth of information around your visitors' actions, preferences, profile, and underlying intent. Site Monitor enables market segmentation, aggregation of metrics across multiple sites, and can be mapped to correlate to custom business transactions or interactions. Many Site Tracking solutions only show counts of transactions or events, but Site Monitor's Threshold Alerts enable business-defined parameters to be enforced within visitor flows across the entire site. Thresholds also provide success metrics at the transaction level, unlike many solutions that can only report on system availability or relate when a functional component goes down.
Site Monitor provides business users with the most intuitive and versatile site monitoring solution available today. With seamless integration into your enterprise portal, custom, graphical reporting capabilities, and threshold alerts business users are empowered with a new level of insight into site usage metrics, KPIs, and visitor actions and behaviors providing a powerful business advantage.
Site Monitor is a native SAP portal component that optionally can utilize SAP as the main data repository for reporting and trending data. Site Monitor's native integration and small footprint provide speed to market, flexibility for customization across multiple market segments or user groups, and a flat learning curve through leveraging existing portal framework constructs and integration strategies.
Site Monitor is the only native SAP site monitoring and reporting solution product that delivers real-time, graphical reporting capabilities while using a standard browser. No plug-in or additional software needs to be installed on the user's computers making it a low cost, speed-to-market solution.